As all of our products are digital software, delivered instantly once payment is received it is impossible for you to return a product to use for a refund.

If you find a bug in our software, you can report it to us and we will fix it in the next version. Finding a bug is not a reason to request a refund.

We do not issue refunds if:

* You just change your mind
* You choose not to use our product
* You do not check the system requirements
* Your host does not support VidiScript or its requirements
* You find that our product doesn’t suit your needs (need for full evaluation)
* You fail to install any of the products (installation service, forum /technical support is available to assist)
* You loose your domain name (forget to renew) or decide to change the domain name.

By completing your order and making payment, you agree that the sales staff of VidiThemes.com (’the management’) will only provide refunds in exceptional circumstances within seven days of payment. The management reserve the right to decide what is deemed to be an exceptional circumstance.

Any service purchased that involves direct involvement of staff members such as template installation, upgrade or technical support cannot be refunded. The only exception to this is if the installation or upgrade service was never carried out and that the payment was made within seven days of refund request.

THIS SOFTWARE IS PROVIDED BY VidiThemes.com “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL VidiScript.com or VidiThemes.com BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.